Service Delivery Policy
Last Updated: January 2025
Service Areas
We provide on-site installation and service in the following areas:
- Primary: Faisalabad city and surrounding towns
- Secondary: Jhang, Sargodha, Chiniot, Toba Tek Singh
- Extended: Other Punjab cities (for large projects)
Site Survey
- FREE site survey and consultation within Faisalabad city.
- Nominal travel charges may apply for locations outside Faisalabad.
- Site survey is typically scheduled within 24-48 hours of your request.
Project Timeline
- Residential CCTV: 1-2 working days
- Commercial CCTV: 2-5 working days
- Office Networking: 3-7 working days
- Hybrid POS Setup: 5-10 working days
- Colony Security: 7-14 working days
Equipment Delivery
All equipment is delivered to the installation site on the day of installation. We do not ship equipment separately. For equipment-only purchases, pickup is available from our office.
After-Sales Support
We provide free remote support via phone and WhatsApp. On-site support visits are covered under warranty or AMC contract.